Warehousing & Storage
Level 2

Who would benefit from this NVQ?

This NVQ is aimed at anyone working in a Warehousing role within any type of organisation. As part of a suite of products covering the whole of the logistics industry, the NVQ Level 2 deals with all of the core activities within the Warehousing role including managing receipt, storage and dispatch of loads, auditing stock levels and records and quality maintenance as well as soft skills such as health and safety, customer service and managing workloads .

What does the NVQ cover?

Mandatory units

• Maintain health, safety and security in logistics operations
• Develop effective working relationships with colleagues in logistics operations

Optional units

• Provide customers with information and advice on goods and services
• Operate equipment to perform work requirements
• Move goods in logistics facilities
• Receive goods from deliveries
• Place goods in storage
• Maintain the safety and quality of goods
• Maintain the safety of hazardous goods and materials
• Maintain hygiene standards in handling and storing goods
• Process orders for dispatch to customers

• Assemble orders for dispatch
• Dispatch goods for delivery
• Process returned goods
• Sort goods and materials for recycling
• Manage the receipt, storage, or dispatch of goods
• Audit stock levels and stock records